Privacy Policy

Last updated: 13 August 2026

Tulsi Foods, a pure-vegetarian restaurant in Mylapore, Chennai, operates this website and accepts orders directly by WhatsApp and through our online ordering page. We are a small, family-run business and we take your privacy seriously.

1. Information we collect

Name and phone number, when you order on WhatsApp or the website.
Delivery address and distance zone, when you request delivery.
Order details (items, quantities, prices) and your chosen payment method (Cash on Delivery or UPI).
Your WhatsApp messages to us, so we can confirm and update you on your order.

2. How we use your information

To prepare, deliver, and confirm your orders.
To contact you about your order by WhatsApp or phone.
To manage daily menu availability and improve our service.

3. What we do NOT do

We do not sell, rent, or share your personal information with anyone for marketing.
We do not show ads to you or track you across other websites.
We are not affiliated with any food delivery platform; orders placed with us are handled by us directly.

4. Sharing

We share information only where it is needed to fulfil your order (for example, your delivery address with the person delivering it) or where required by law.

5. Payment

For Cash on Delivery, no payment details are stored. For UPI payments, the transaction is handled by your UPI provider; we do not store your UPI PIN or bank details.

6. Data retention & security

Order records are kept as long as needed for accounting and records. Access is limited to the restaurant and its staff. We take reasonable precautions to protect the data we hold.

7. Your rights

You may ask us to access, correct, or delete your personal information at any time.

8. Contact

For privacy questions or requests, contact us at Tulsi Foods, Mylapore, Chennai, or message us on WhatsApp and ask for the owner.